Privacy Policy
This Privacy Policy describes how Treehouse Sauna ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from treehousesauna.com ("the Site") or otherwise communicate with us (collectively, the "services").
For the purposes of this Privacy Policy, "you" and "your" means you as the user of the services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
You are asked to please read this Privacy Policy carefully. By using and accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or other operational reasons. We will post the revised policy on the site, update the "last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. In addition to the specific uses described below, we may use your information to communicate with you, provide the services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of others.
Information we collect directly from you
Basic contact details: name, address, phone number, email
Order information: billing address, payment confirmation
Account information: username and password
Customer support information: details you provide in communications with us
Information we collect automatically We automatically collect certain information about your interaction with the Services ("Usage Data") through cookies and similar technologies. This includes:
Device and browser information
Network connection details
IP address
Interaction data (e.g., pages visited, links clicked).
Information we obtain from Third Parties We may receive information about you from third-party vendors and service providers, such as:
Payment processors, such as Stripe, for processing payments securely
Marketing platforms, analytics providers, and advertising partners
Any information obtained from third parties will be treated in accordance with this Privacy Policy. However, we are not responsible for the accuracy or practices of third parties.
How We Use Your Personal Information
Providing Products and Services: To process payments, manage accounts, and facilitate refunds
Marketing and Advertising: To send promotional communications and tailor advertising based on your preferences
Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity
Customer Support: To respond to enquiries and improve our services
Cookies
We use cookies to improve the functionality and performance of our site.
You can control cookies through your browser settings. However, disabling cookies may affect your experience and the functionality of the services.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
Vendors and Service Providers: For IT management, payment processing, data analytics, customer support
Business Partners: For marketing and promotional activities
Legal Obligations: To comply with legal requirements or enforce our terms of service
Third-Party Websites and Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies for more information.
Under 18 Data
The services are not intended for individuals under the age of 18 and we do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected such information, please contact us to request its deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no system is completely secure. Please avoid sending sensitive information through unsecure channels.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request access to personal information we hold about you
Deletion: Request deletion of your personal information
Correction: Request correction of inaccurate information
Portability: Request a copy of your data for transfer to another party
Restriction: Request limitation of data processing
Withdrawal of Consent: Withdraw consent for data processing where applicable
To exercise these rights, contact us at the details below. We will verify your identity before responding to your request.
Complaints
If you have concerns about our data practices, contact us at the details below. You may also lodge a complaint with your local data protection authority.
International Users
We may transfer your personal information to countries outside your location, including the United States. We rely on recognised transfer mechanisms, such as standard contractual clauses, to ensure adequate protection of your data.
Contact
If you have any questions, or require further information, please contact us:
Email: office@treehousesauna.com
Address: Osberstown, Naas, Co Kildare